Challenge: Overspending on unused licenses.
Solution: Strategic compliance review
Result: Avoided penalties, optimized costs

Our client had been using Microsoft Dynamics 365 Sales for over three years. As the company grew, new employees were automatically assigned the full Dynamics 365 Sales Enterprise license, priced at $105 per user/month. After an internal IT audit, leadership suspected many employees weren’t fully utilizing the features associated with this premium tier.

With over 200 Sales Enterprise licenses in circulation, the recurring annual cost exceeded $250,000. The company sought to optimize usage without disrupting workflows.

Our Solution

They partnered with D365licenses.com to perform a Microsoft licensing audit.

Our audit report revealed:

• 60% of users only performed basic CRM functions (contact management, logging activities).
• 25% rarely used the platform at all.
• Only 15% used advanced features like AI insights, customization tools, or forecasting.

Based on the above findings, licenses were reassigned. We migrated the licenses in phases to avoid any workflow disruptions. We also conducted some short training sessions to familiarize users with any minor UI changes to smooth and improve user adoption.

The Outcome

Our client’s audit of Microsoft Dynamics 365 Sales licenses not only saved substantial costs but also laid the groundwork for sustainable IT asset management. This proactive approach empowered their IT team and business units to ensure that technology spending is directly aligned with actual usage and business value.

💰 The company saved thousands of dollars annually by updating licenses.
⚖️ They avoided hefty penalties by staying compliant.
📊 A new onboarding process was put in place to ensure the most cost effective licenses are assigned from the start.

Now they no longer throw money away on unused software—and Sarah? She became the hero of the finance team.

Industry: Technology Solutions
Employees: 1,500
CRM Platform: Microsoft Dynamics 365 Sales

Challenge: Complex, inefficient D365 setup
Solution: Custom licensing strategy
Result: 40% faster onboarding, improved workflow

Our client had scaled rapidly and adopted Microsoft Dynamics 365 Sales across its sales, marketing, and customer support teams. Over time, user roles diversified—but the licensing did not.

Everyone was still on the Sales Enterprise license ($95/user/month), regardless of their actual usage. Leadership suspected overspending but lacked insight into alternatives or how to begin optimizing.

Our Solution

As the startup grew, so did its D365 environment. Over time, they found themselves dealing with:

• Internal License Audit
• Cost Optimization via D365licenses.com

We conducted an audit using admin reports and native analytics tools. The goal was to categorize users based on actual Dynamics 365 usage. Based on the audit, users were matched with more appropriate licenses.

✅ Discount Optimization: Used d365licenses.com to secure licenses 18% below MSRP.
✅ Smart License Mapping: Matched real usage with the right license tiers.
✅ No Productivity Loss: Role-based licensing ensured all features users needed were retained.

Outcome

Within weeks of the new deployment:
By combining an internal license audit with discounted procurement via d365licenses.com, our customer cut their Dynamics 365 Sales licensing cost by more than half—saving nearly $2,200 annually.

Industry: Manufacturing & Distribution
Size: 232 employees
CRM Platform: Microsoft Dynamics 365 Sales